Terms and Conditions

Welcome to Boss Express. By using our services, website, or application, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using Boss Express services, you confirm that you accept these Terms and Conditions and agree to follow them. If you do not agree, please do not use our services.

2. Services

Boss Express provides logistics, courier, and delivery services as described on our platform. Service availability may vary by location and is subject to operational conditions.

3. User Responsibilities

  • You agree to provide accurate and complete information when placing an order.

  • You are responsible for ensuring that shipped items comply with all applicable laws and regulations.

  • Prohibited or illegal items are strictly not allowed.

4. Pricing & Payments

  • All service charges will be communicated before order confirmation.

  • Prices may change based on distance, weight, delivery urgency, or other factors.

  • Payments must be made through approved payment methods.

5. Delivery Policy

  • Delivery times provided are estimates and may vary due to traffic, weather, or unforeseen circumstances.

  • Boss Express is not responsible for delays caused by factors beyond reasonable control.

6. Cancellations & Refunds

  • Orders may be canceled before dispatch, subject to cancellation policies.

  • Refunds, if applicable, will be processed according to our refund policy and original payment method.

7. Liability

Boss Express is not liable for:

  • Loss or damage caused by improper packaging

  • Delays due to external factors

  • Items not declared or falsely declared

Our liability, if any, is limited to the service value paid.

8. Intellectual Property

All content, logos, trademarks, and materials related to Boss Express are the property of Boss Express and may not be used without permission.

9. Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information.

10. Termination

Boss Express reserves the right to suspend or terminate services if these Terms and Conditions are violated.

11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services after changes means you accept the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 info@bossexpress.pk
📞 +92 3000661937